Aetna Exits ACA: What It Means for Agents

ave you heard the big news in the healthcare space? CVS Health has announced that Aetna will exit the ACA individual insurance market, effective in 2026, impacting approximately 1 million members across 17 states. But no need to worry — your ACA guru is here (via JC’s...

Sales and Enrollment Best Practices

Sales and Enrollment Best Practices CB0009-21 August 19, 2021 DO: Take notes to refer back to & avoid asking consumer to repeat information already provided Engage the consumer throughout by asking open-ended questions and summarizing for their understanding Show...

Referrals

Referrals CB0007-21 June 9, 2021 Due to an increase in inquiries regarding referrals and referral bonuses and CMS’s updated direction advising “CMS no longer includes requirements about referral fees paid to non-agents/brokers in the FMO Communications and Marketing...