YourFMO Compliance
Compliance Bulletin Videos
Breach Notification Rules (October 2024)
Combatting FWA Together (April 2024)
HIPAA Privacy Rule (March 2024)
Avoid Phishing Attacks (February 2024)
Providing Support Post-AEP (January 2024)
Resources
Policies
Bulletins and other Guidance
- Compliance Bulletin_Notification Requirements for Data Loss or Misuse of Data_FinalDo Not Call/Do Not Contact Policy
- Information on PAP ACC and MCD
- Member Connection & Retention Agent Guide
- Complaint Drivers and How to Avoid Them
- Compliance Update – Reminder About Information on PAP Special Enrollment Period
- Compliance Update – Best Practices Regarding Referral Fees
- Compliance Update – Virginia Telephone Privacy Protection Act
- TPMO Marketing and Communications Guidance
-
Freedom Health Compliance Policies
Humana Compliance Policies
- MarketPoint Sales Integrity
- Call Recording Job Aid
- Call Recording FAQs
- Policy Scope of Appointment
- Call Quality Audit Tool
- CPL-AP-066b Job Aid_Interpreter Services for External Agents
- CPL-ISO-155f – Honors Plans and Tricare for Life_VA_ChampVA Job Aid
- CPL-ISO-155e – Part B Giveback Job Aid
- CPL-ISO-155d – Chronic Care SNP Job Aid
- CPL-ISO-155c – Enrollment with a Decision Maker – Job Aid
- CPL-ISO-155b – Veteran Healthcare and Engagement – Job Aid
- CPL-ISO-155a – Presentation of Benefits – Job Aid
- CPL-ISO-155 – Late Enrollment Penalty – Job Aid
UnitedHealthcare Compliance Policies
Training Modules
Archive
Email Us
Copyright ©2025 YourFMO.com, LLC. All rights reserved. For Agent use only. Rates are subject to change. Certain exclusions, restrictions and limitations may apply; please contact your marketer for more information. Not affiliated with the United States government or the federal Medicare program.